Can I use GOBUDS 920 as a single earbud while listening to music?
Yes, you can. Place one earbud inside the case and use the other one. Please note that both the earbuds would be connected to the phone.
Do GOBUDS 920 have a touch feature to change tracks?
Yes, Double tap the MFB of earbuds in order to skip to the next track.Triple tap the MFB earbud in order to return to the previous track.
How is the call quality?
GOBUDS 920 deliver a good call quality experience. They come with dedicated individual mic in each earbud to ensure you can hear everything clearly.
Can we accept calls on GOBUDS 920
Yes, GOBUDS 920 support to accept calls in Mono Mode
During calls is audio available in both ears?
Yes, during calls is audio available in both ears
What is the exact use of the case
The case works as a charging and holding case for GOBUDS 920 on the go.
Do GOBUDS 920 have Noise cancellation mode
Yes, GOBUDS 920 has passive noise cancellation.
Do GOBUDS 920 have fast pairing option
GOBUDS 920 allows them to pair with any device automatically on opening the charging case. Note: GOBUDS 920 will automatically connect to the last paired devices.
Are GOBUDS 920 earbuds water proof and sweat proof
GOBUDS 920 are IPX5 sweat-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.
What are the colour options?
GOBUDS 920 is available only in Platinum Black
Compatibility
Does GOBUS 920 support iOS?
Yes, they are compatible with iPhones.
Does GOBUS 920 support Android?
Yes, they are compatible with Android smartphones.
Does GOBUS 920 be connected to a laptop/Computer?
Yes, GOBUDS 920 can be connected to the laptop/computer as long as the latter is equipped with Bluetooth connectivity provision.
Do they Support Bluetooth 4.2?
GOBUDS 920 are best suited with Bluetooth v5.1. However, they also support smartphones with Bluetooth v4.2 as well.
What is the blue tooth Range from the phone?
The Bluetooth range is 10 metres without any obstacle.
Battery & Charging
How much time does it take to charge the GOBUDS 920?
GOBUDS 920 take up to 90 minutes to fully charge.
Do GOBUDS 920 have fast charging provision?
No, GOBUDS 920 doesnot have fast charging Provision
What to do in case the charging case is not charging?
You can reach out to us on the following link https://www.govo.life/pages/Contact Us.
How do I check the GOBUDS 920 Battery level?
You can check the battery level of the GOBUDS 920 on your smartphone. Go to the notification bar and look at the Bluetooth icon. The battery level is mentioned under it. You can also check the battery level of the charging case on the case. Red LED flashing indicates battery level at < 35%, Orange LED flashing indicates battery level at 35% - 70%, Green LED flashing indicates battery level at >75%
Can I charge GOBUDS 920 with my PC/Laptop?
Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.
Getting Start
How to turn on GOBUDS 920 ON and OFF?
The earbuds will turn on automatically on opening the charging case and turn off on placing them inside the charging case and closing the lid.
How do I Pair GOBUDS 920 with my Mobile device?
Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the Bluetooth on your device and open the Bluetooth menu. Now select Add device and from the list of devices, select GOBUDS 920. Your GOBUDS 920 are now paired and ready to use. Note: GOBUDS 920 will automatically connect to the last paired device as soon as you open the case.
Troubleshooting
Only one GOBUDS 920 is working ,What do I do?
Simply insert the earbuds back into the case and take them out or Perform the Factory Reset.
Is Single Earbuds is available if one them is Missing?
No, single earbuds are not available.
Warranty
Is there is a warranty for this product
Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.