GOBUDS 621
TWS Earbuds

Rich Sound

Long-lasting battery life

Fast charging

Bluetooth V5.1

Voice Assistant

Super Touch Controls

IPX4 Water Resistant

Ergonomic Design

Passive noise cancellation

Product

• Do GOBUDS 621 have a touch feature to change Tracks?

  Yes, long press the right earbud's MFB in order to skip to the next track. Long press the left earbud's MFB in order to return to the previous track.

• How is the call quality?

  GOBUDS 621 deliver a good call quality experience. They come with dedicated individual mic in each earbud to ensure you can hear everything clearly.

• Can we accept calls on GOBUDS 621?

  Yes, GOBUDS 621 support to accept calls and in Mono Mode.

• During Calls is audio available in both ears?

  Yes, during calls audio is available in both ears.

• What is the exact use of the case?

  The case works as a charging and holding case for GOBUDS 621 on the go.

• Do GOBUDS 621 have noise cancellation mode?

  Yes, GOBUDS 621 have passive noise cancellation.

• Do GOBUDS 621 have fast pairing option?

  GOBUDS 621 allows them to pair with any device automatically on opening the charging case. Note: GOBUDS 621 will automatically connect to the last paired devices.

• Are GOBUDS 621 earbuds water proof and sweat proof?

  GOBUDS 621 are IPX4 sweat-resistant. However, the buds need to be completely dried before placing them back in the case to maintain their long life.

• What are the colour options?

  GOBUDS 621 is available only in Platinum Black

Compatibility

• Does GOBUS 621 support IOS?

  Yes, they are compatible with iPhone.

• Does GOBUS 621 support Android?

  Yes, they are compatible with Android smartphones.

• Can GOBUDS 621 be connected to a laptop computer?

  Yes, GOBUDS 621 can be connected to the laptop/computer as long as the latter is equipped with Bluetooth connectivity provision.

• Do they Support Bluetooth 4.2?

  GOBUDS 621 are best suited with Bluetooth V5.1. However, they also support smartphones with Bluetooth V4.2 as well.

• What is the bluetooth range from the phone?

  The Bluetooth range is 10 metres without any obstacle.

Battery & Charging

• How much time does it take to charge the GOBUDS 621?

  GOBUDS 621 take up to 45 minutes to fully charge.

• Do GOBUDS 621 have fast charging provision?

  Yes, GOBUDS 621 have fast charging provision.

• What to do in case the charging case is not charging?

  You can reach out to us on the following link.

• How do I check the GOBUDS 621 Battery level?

  You can check the battery level of the GOBUDS 621 on your smartphone. Go to the notification bar and look at the bluetooth icon. The battery level is mentioned under it. The indicator flashes while charging and turns solid when fully charged.

• Can I charge GOBUDS 621 with my PC/Laptop?

  Yes, you can charge the earbuds with your PC/laptop. Though it is advisable to use the charging cable provided with the device.

Getting Start

• How to turn on GOBUDS 621 ON and OFF?

  The earbuds will turn on automatically on opening the charging case and turn off on placing them inside the charging case and closing the lid.

• How do I pair GOBUDS 621 with my mobile device?

  "Before starting, make sure that the earbuds are charged. Open the charging case. Turn on the bluetooth on your device and open the bluetooth menu. Now select add device and from the list of devices, select GOBUDS 621. Your GOBUDS 621 are now paired and ready to use. Note: GOBUDS 621 will automatically connect to the last paired device as soon as you open the case."

Troubleshooting

• Only one GOBUDS 621 is working. What do I do?

  Simply insert the earbuds back into the case and take them out or perform the factory reset.

• Is single earbuds available if one of them is missing?

  No, single earbud is not available.

Warranty

• Is there is a warranty for this product

  Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.

• Where do I register for the Product Warranty?

  To register your device, click here.